Create A Customer Journey
What will your customers experience when they work with you and your business? When looking at customer experience, it is important to see that through the lens of the Customer Journey: how they find you, contact you, speak with you, receive their products, and deal with any troubles that might arise.
Customer journeys can be crafted and curated to support the purpose of the business and ensure that working with you is a pleasure for your clients instead of a chore.
In this episode, you'll learn:
- What constitutes a customer journey
- How customer journeys are created
- How to finesse your customer journey to make it suit your business
- How your customer journey can help you stand out in your market
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